Cookies Policy

Sweet Insights, Clear Control

At MaltPOS, we use cookies to enhance your experience. This policy explains what cookies are, how we use them, and how you can control them across our services in East Africa.

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Table of Contents

MP
MaltPOS

East Africa's Leading POS Solution

Cookies Policy Version

2.0

Our Cookie Commitment

We believe in transparency and control. This policy explains exactly how we use cookies and similar technologies, and gives you complete control over your preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Think of cookies as memory for websites - they help websites remember your actions and preferences over time, so you don't have to keep re-entering them whenever you come back or browse from one page to another.

Cookies are not programs and cannot contain viruses or malware. They are simple text files that can only be read by the website that created them.

Animated visualization of a cookie with chocolate chips representing data points

How Cookies Work

1

Storage

When you visit our site, we may store cookies on your device via your web browser.

2

Retrieval

On subsequent visits, your browser sends these cookies back to our servers.

3

Function

We use this information to recognize you and personalize your experience.

Beyond Cookies: Similar Technologies

In addition to cookies, we may use other similar tracking technologies:

Local Storage

Stores larger amounts of data in your browser

Session Storage

Temporary storage for single browsing session

Web Beacons

Small transparent images for tracking

Tracking Pixels

Embedded code for user activity tracking

2. How We Use Cookies

We use cookies and similar technologies for several purposes, all designed to enhance your experience with MaltPOS:

Security & Authentication

Protect your account and prevent unauthorized access. Session cookies help keep you logged in securely as you navigate our platform.

Personalization

Remember your preferences, language settings, and regional configurations for a tailored experience across East Africa.

Analytics & Improvement

Understand how our services are used across Uganda, Kenya, Tanzania, and Rwanda to improve features and fix issues.

Performance & Functionality

Ensure our POS system loads quickly and functions correctly, even with limited internet connectivity common in East Africa.

Cookie Lifecycle

1. Cookie Created

When you first visit or take an action

2. Stored Locally

In your browser for future use

3. Sent Back

To our servers on subsequent visits

4. Expires/Deleted

After set duration or when you clear them

5. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics and deliver advertisements on and through our services.

Google Analytics

Helps us understand how visitors interact with our website. Data is anonymized and aggregated.

Google's Cookie Policy

Facebook Pixel

Helps measure the effectiveness of our advertising and understand audience behavior.

Facebook's Cookie Policy

Live Chat Services

Cookies used by our live chat service to remember your conversation history and preferences.

Chat Provider Policy

Controlling Third-Party Cookies

Third-party cookies are not controlled by MaltPOS. To manage these cookies, you need to visit the respective third-party websites or use browser settings:

Browser Settings

Most browsers allow you to reject third-party cookies through privacy settings.

Opt-Out Tools

Use tools like the Digital Advertising Alliance or Network Advertising Initiative.

Platform Controls

Social media platforms provide their own cookie controls in account settings.

6. Managing Your Cookie Preferences

Browser Controls

Most web browsers allow some control of cookies through browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies

Safari

Preferences → Privacy → Cookies

Firefox

Options → Privacy & Security → Cookies

Edge

Settings → Privacy, search, and services → Cookies

Mobile Device Controls

On mobile devices, you can manage cookies through your browser settings or device settings:

iOS Devices

  • Settings → Safari → Block All Cookies
  • Settings → Privacy → Tracking

Android Devices

  • Chrome menu → Settings → Site settings → Cookies
  • Device Settings → Google → Ads

What Happens If You Disable Cookies?

If you choose to disable cookies, please note that some features of our website may not function properly:

Features Affected

  • Secure login and account access
  • Shopping cart and checkout
  • Personalized preferences

Features Still Available

  • Browsing product information
  • Reading blog content
  • Contacting support

7. Regional Compliance

MaltPOS operates across four East African countries. We comply with relevant data protection and cookie laws in each jurisdiction:

Uganda

Uganda

Compliant with the Data Protection and Privacy Act, 2019. We implement cookie consent mechanisms that respect user preferences.

Explicit consent required for non-essential cookies
Kenya

Kenya

Compliant with the Data Protection Act, 2019. We follow guidelines from the Office of the Data Protection Commissioner.

Clear information and easy opt-out mechanisms
Tanzania

Tanzania

Following principles of the Personal Data Protection Bill and international best practices for cookie compliance.

Transparency in cookie usage and purposes
Rwanda

Rwanda

Compliant with the Law Relating to the Protection of Personal Data and Privacy. We prioritize user control and transparency.

Granular cookie control options

Global Standards Compliance

In addition to local regulations, we follow global best practices:

GDPR Principles

Following European Union standards for transparency and consent

CCPA Guidelines

California Consumer Privacy Act principles for opt-out rights

ePrivacy Directive

Rules for electronic communications privacy

8. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

Notification of Changes

When we make material changes to this policy, we will notify you by:

  • Email to registered users
  • In-app notifications
  • Updated date on this page

Your Continued Use

Your continued use of MaltPOS services after we make changes constitutes acceptance of those changes.

If you do not agree to the updated policy, you may adjust your cookie preferences or discontinue using our services.

Policy Archive

We maintain an archive of previous versions of this Cookies Policy. You can request previous versions by contacting privacy@maltpos.com.

9. Contact Us

If you have any questions about this Cookies Policy or our use of cookies, please contact us:

Data Protection Officer

dpo@maltpos.com

+256 414 123 456 (Ext. 2)

Plot 24, Acacia Avenue, Kampala

Regional Cookie Contacts

Kenya

cookies-ke@maltpos.com

Tanzania

cookies-tz@maltpos.com

Rwanda

cookies-rw@maltpos.com

Response Time Commitment

We aim to respond to all cookie-related inquiries within 3 business days. For complex requests, we will acknowledge receipt within 24 hours and provide a timeline for full response.

Transparent Cookie Control

We believe in giving you complete control over your online experience. Our cookie practices are designed to be transparent, respectful, and customizable to your preferences.

View Privacy Policy

This Cookies Policy is effective as of .

Policy Version: 2.0 | Last Updated:

© 2026 MaltPOS Limited. All rights reserved. Operating in Uganda, Kenya, Tanzania, and Rwanda.

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