About MaltPOS - Powering East African Businesses Since 2017

Our Mission & Vision

We're on a mission to empower every business in East Africa with the tools they need to thrive in the digital economy.

Our Mission

To democratize access to enterprise-grade business tools by creating affordable, locally-relevant POS solutions that empower East African businesses to grow, compete, and thrive.

Our Vision

To become the leading business operating platform in East Africa, powering 1 million businesses by 2030 and driving digital transformation across the region's economy.

Our Values

Local Understanding, Innovation, Reliability, Customer Success, and Community Growth. We build for East Africa, with East Africa.

What Makes MaltPOS Different

Built for East Africa

Unlike foreign solutions, we understand local business practices, tax requirements, payment methods, and market dynamics.

Offline-First Design

Built for regions with unreliable internet. Continue operations during outages with automatic sync when back online.

Mobile Money Native

Deep integration with M-Pesa, Airtel Money, and other local payment methods, not just an afterthought.

Local Support Teams

24/7 support from teams in Kampala, Nairobi, Dar es Salaam, and Kigali who understand your business context.

Our Journey Since 2017

2017

The Beginning in Kampala

Founded by a team of local entrepreneurs who saw the need for affordable, modern POS solutions tailored to East African businesses. Our first 10 customers were retail shops in Kampala.

2018

Expansion to Kenya

Opened our Nairobi office and launched M-Pesa integration. Reached 500 businesses across Uganda and Kenya. Introduced mobile app for business owners on the go.

2020

Pandemic Response & Growth

Launched contactless payment features and enhanced offline capabilities to help businesses navigate challenging times. Expanded to Tanzania with Dar es Salaam office.

2022

Rwanda Expansion & Major Updates

Entered Rwandan market with Kigali office. Launched advanced inventory management, multi-location support, and API for integrations. Reached 1,500 businesses served.

2024

AI Features & Industry Solutions

Introduced AI-powered inventory forecasting and sales predictions. Launched industry-specific solutions for pharmacies, restaurants, and hardware stores. Reached 2,000+ businesses.

2026

Today: Regional Leader

Serving 2,500+ businesses across Uganda, Kenya, Tanzania, and Rwanda. Recognized as the leading locally-built POS solution in East Africa with 98% customer satisfaction.

Meet Our Leadership Team

A diverse team of passionate professionals with deep understanding of East African business landscapes.

John Kamau

CEO & Co-Founder

Former retail business owner with 15+ years experience in East African markets. Founded MaltPOS after struggling with imported POS systems.

Sarah Mwangi

CTO & Co-Founder

Software engineer with experience at tech companies across Africa. Leads our engineering team in building robust, scalable solutions.

David Omondi

Head of Operations

Manages our regional offices and support teams. 10+ years in business operations across East Africa. Ensures seamless customer experience.

Grace Nakato

Head of Customer Success

Leads our customer support and implementation teams. Former business consultant helping SMEs adopt technology across Uganda.

Our Growing Family

75+

Team Members

Countries

Languages Spoken

98%

East African Team

Our Impact Across East Africa

Transforming businesses and contributing to economic growth in the region

Economic Contribution

UGX 45 Billion in Revenue Growth

Collectively, our customers have reported over UGX 45 billion in additional revenue attributed to efficiency gains from using MaltPOS.

5,000+ Jobs Supported

Our customers' businesses support over 5,000 jobs across East Africa, contributing to employment and economic stability.

Tax Compliance Improvement

Automated tax calculations have helped thousands of businesses improve compliance with local tax authorities across four countries.

Community Initiatives

Digital Skills Training

We've trained over 1,000 small business owners in digital literacy and business management through our MaltPOS Academy initiative.

Supporting Women Entrepreneurs

Special pricing and support for women-owned businesses, with over 600 female entrepreneurs using MaltPOS across East Africa.

Environmental Responsibility

Digital receipts initiative has saved over 5 million paper receipts annually, contributing to environmental sustainability.

What Our Customers Say

James Okello

Hardware Store Owner, Kampala

"MaltPOS transformed our inventory management. What used to take hours now takes minutes. We've grown our business by 40% since implementing their system."

Fatuma Hassan

Restaurant Owner, Nairobi

"The mobile money integration is seamless. Our customers love the convenience, and our daily cash reconciliation is now error-free. MaltPOS understands our market."

Peter Mugisha

Pharmacy Chain Owner, Kigali

"Managing multiple locations was challenging until MaltPOS. Now I get real-time reports from all my pharmacies on my phone. Support team in Kigali is exceptional."

Our Regional Presence

Local teams supporting businesses in every country we serve

Uganda

Plot 24, Acacia Avenue

Kampala Office

Since 2017

25 Team Members

Kenya

Westlands, Muthangari Drive

Nairobi Office

Since 2018

22 Team Members

Tanzania

Mikocheni Industrial Area

Dar es Salaam Office

Since 2020

18 Team Members

Rwanda

Kigali Heights, KG 7 Ave

Kigali Office

Since 2022

10 Team Members

24/7 Local Support

Our support teams operate round-the-clock in your timezone, speaking your language, and understanding your business context.

+256 414 123 456 | support@maltpos.com

Powering East African Businesses Since 2017